inactive account
saeed alaraj
via web
Why my account champsautosales is inactive??????????????
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Log in to ZipZoomAuto
via web
Why my account champsautosales is inactive??????????????
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Support Staff 2 Posted by Chad Kabbara on 26 Aug, 2010 03:55 PM
Hello Mr. Saeed,
We sent a couple of emails regarding the credit card number that we have on
file.we are not able to charge it. Please excuse the interruption, you can
simply log in an enter ur credit card info and ur account will be active
instantaneously.
Thanks
-Chad
On Aug 26, 2010 10:40 AM, "saeed alaraj" <
***@tenderapp.com<tender%***@tenderapp.com>>
wrote:
Support Staff 3 Posted by Nash on 26 Aug, 2010 03:55 PM
Saeed,
It's a billing issue with your card. We sent several emails asking you to
update billing.
You can reactivate by clicking on upgrade after you log in.
Thanks.
-Nash
4 Posted by saeed alaraj on 26 Aug, 2010 04:05 PM
My credit card number was changed due to loss,you should of called me atleast if you couldnt reach by email,phones are still part of communication between professional people!!!!!
Support Staff 5 Posted by Chad Kabbara on 26 Aug, 2010 04:16 PM
Hello Mr. Saeed,
Sorry for the trouble, we sent two emails. Did you get them? What's a good
number to call you at?
Thanks
On Aug 26, 2010 11:08 AM, "saeed alaraj" <
***@tenderapp.com<tender%***@tenderapp.com>>
wrote:
6 Posted by saeed alaraj on 26 Aug, 2010 04:37 PM
I did not get no emails or i didnt pay attention,any way call me please at 713-494-2505 to update the credit card cause i couldnt do it online
Support Staff 7 Posted by Nash on 26 Aug, 2010 04:48 PM
Mr Saeed,
I just checked the email we sent to, it is ***@att.net. I just updated our records with your Yahoo one.
Our apologies for the interruption. I went ahead and reactivated your account.
At your convenience, please click on "Account" at the top right and you'll now see options to upgrade.
Thank you and sorry about the inconvenience!
-Nash
Nash closed this discussion on 27 Aug, 2010 08:56 PM.
Chad Kabbara re-opened this discussion on 28 Aug, 2010 06:08 PM
Support Staff 8 Posted by Chad Kabbara on 28 Aug, 2010 06:08 PM
Hello Mr. Sawed,
I just left you a voicemail with the $99 payment/month deal. Basically, you
got charged 125 when you signs up. The next month, you'll be charged $0.
The month after that $100. Then back to 125. If you prorate, your paying $99
for 5 months. Makes sense?
Also try logging in from your iPhone to your ZipZoomAuto account and you
will find buying tools in there. Within a month we will have a scanner for
the iPhone.
Also eBay motors will be released Monday.
Thanks
Nash closed this discussion on 01 Sep, 2010 02:23 AM.